The Frederick Community Bank is your partner in helping keep you and your money safe in these trying times from hackers, malware, and various other bad actors trying to separate you from your hard-earned money.
Here at the Frederick Community Bank, we want you to know that we will never call, write, or email you asking for personal information since we already have that information from when you opened your account with us.
If you do receive a call, email or letter asking you to send personal information claiming to be the bank do not do it without contacting the bank from a phone number you have already for the bank (The bank’s phone number in Paxton is 217.379.2336 and in Cissna Park is 815.457.2111). This is important as fraudsters can employ technology to spoof (that is present themselves on caller ID as) phone numbers of reputable businesses and associations. The number looks like a familiar number, but is a different phone number all together. Again, the bank and its employees will never ask you for information regarding your account on phone calls to you. If someone calls and does ask for your information, please hang up on them!
If you have any questions or concerns, please call us at the bank and we will be happy to assist you!